These Terms and Conditions govern your use of zalocare.com and the purchase of products from this site. By using our site, you agree to these terms.

1. Company Information

This website is operated by BLUE STAR TRADING LIMITED.

Registered address: RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HK.

2. Use of the Website

You agree not to use the Site for any unlawful purpose or in any way that could harm the operation of the website or other users.

3. Product Availability & Pricing

All prices are listed in USD. We reserve the right to modify prices or discontinue products at any time without notice.

4. Shipping

We do not ship to Islamic countries, including but not limited to Afghanistan, Pakistan, Jordan, Libya, Iraq, etc.

Please refer to our Shipping Policy for full details.

5. Returns & Refunds

Please refer to our Return Policy page for eligibility, process, and timelines. All refunds are issued via original payment methods within 7–15 business days.

6. Liability Disclaimer

We shall not be held liable for delays caused by third-party couriers, customs clearance, or force majeure.

Products are for personal use only. Users are responsible for ensuring legal and appropriate use.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

8. Contact Us

If you have any questions, please contact us at: service@zalocare.com